From the Alton Telegraph: "Citizens group in town to untangle phone bills," by Dave Whaley--
If you think your phone bill takes awhile to read through, you should see what the Citizens Utility Board has prepared to make things easier."It’s kind of a running joke we have that it took a 20-page guide to explain a one- or two-page phone bill," said Jim Chilsen, a spokesman for CUB.
Chilsen and two other officials from CUB, the nonprofit utility watchdog formed in Illinois 20 years ago, were at Senior Services Plus on Thursday morning to help people understand the seemingly endless list of charges on their phone bills. About 100 people were there for help.
Comments